ceobd's Privacy Policy
Protecting your personal information is our top priority — here you will find a clear explanation of how ceobd collects, uses, and keeps your data secure.
Last Updated: This privacy policy is updated from time to time. Continued use of the platform means you have accepted the latest version.
Introduction & Overview
1 About This Policy
ceobd is a trusted online gaming platform offering slot games, cricket betting, and live casino services for users in Bangladesh. This privacy policy explains how ceobd collects your personal information, why it is used, and how it is kept secure.
By using our website, creating an account, or using any of our services, you fully accept the terms described in this policy. If you do not agree with any part of this policy, please refrain from using our services.
ceobd provides services only to individuals aged 21 or older. No information is knowingly collected from minors. If we become aware that information from a minor has been collected, it will be deleted immediately.
What Information We Collect
2 Information You Provide Directly
Information you provide directly when creating an account or using our services:
- Full name and date of birth
- Email address and mobile number
- Payment information (bKash, Nagad, Rocket, Upay account numbers)
- Document information required for identity verification
- Information provided when contacting the support team
3 Automatically Collected Information
Information collected automatically when you use our platform:
- IP address and device information
- Browser type and version
- Session information and login times
- Information from cookies and tracking technologies
- Game history and transaction details
Purpose of Using Your Information
4 Reasons We Use Your Information
ceobd uses your information for the following purposes:
- Account management: To create, verify, and manage your account.
- Service delivery: To operate games, betting, and transaction services smoothly.
- Identity verification: To confirm identity and prevent fraud and illegal activity.
- Customer support: To resolve your issues and answer your questions.
- Security: To protect account security and detect suspicious activity.
- Legal compliance: To comply with applicable laws and regulations.
- Service improvement: To improve platform performance and user experience.
- Responsible gaming: To monitor usage patterns and promote responsible gaming.
Information Disclosure & Sharing
5 Sharing Information with Third Parties
ceobd does not sell, rent, or share your personal information with any other party for commercial purposes. However, information may be disclosed in the following limited circumstances:
- Service providers: With providers of payment processing (bKash, Nagad, Rocket, Upay), technology infrastructure, and cybersecurity services, who are bound by agreement with us.
- Game software providers: With licensed game providers including Pragmatic Play, Evolution Gaming, JILI, Spribe, and PG Soft to ensure gameplay.
- Legal requirements: To comply with court orders or lawful requests from legal authorities.
- Fraud prevention: Where necessary to detect and prevent fraudulent activity.
- Business changes: In the event of company restructuring or merger, where the same standard of data protection will be maintained.
All third parties are required to follow data protection standards consistent with this policy.
Cookies & Tracking Technologies
6 What Cookies Are and Why They Are Used
Cookies are small text files stored on your device. ceobd uses the following types of cookies:
- Essential cookies: Required for login sessions and security.
- Functional cookies: To remember your preferences and settings.
- Analytics cookies: To analyze platform usage and support improvements.
7 Managing Cookies
You can manage cookies by changing your browser settings. Please note that disabling certain cookies may cause some parts of ceobd's services to not work properly.
Most modern browsers offer options to manage cookies. You can find more details in the help center of your browser.
Data Security Measures
8 How We Keep Your Information Secure
ceobd uses industry-standard technology and practices to protect your information. Our security measures include:
- SSL encryption: All data transfers between the website and server are encrypted using SSL technology.
- Secure servers: Your information is stored in secured data centers with no unauthorized access.
- Password protection: Password hashing is used — passwords are never stored in plain text.
- Access controls: Only authorized staff can view limited information for specific purposes.
- Regular security audits: Regular security assessments are conducted to identify and address system vulnerabilities.
- Fraud detection: Unusual transaction and login patterns are monitored.
However, no method on the internet is 100% secure. While we take every precaution, absolute security cannot be guaranteed. It is also your responsibility to keep your account password strong, private, and not share it with others.
Your Rights & Choices
9 Right to Access Your Information
You may request to view the information ceobd holds about you. This request must be made through the support team, and the information will be provided after the verification process is complete.
10 Right to Correct Your Information
If any of your information is incorrect, you may request a correction. It is your responsibility to provide accurate information, and ceobd is not liable for issues arising from incorrect information.
11 Closing Your Account
You may request to close your account at any time. However, some information may need to be retained for a specific period due to legal and regulatory obligations.
12 Marketing Communications
You may opt out of receiving marketing messages at any time. However, it will not be possible to stop essential communications related to account security, transactions, and services.
13 Data Portability
You may request a copy of the information stored about you. This request can be submitted to the support team by email.
14 Filing a Complaint
If you have any concerns or complaints about how your information is used, please contact the support team. We will respond within a reasonable time.
Data Retention Period
15 How Long We Keep Your Information
ceobd retains information only for as long as necessary. The retention period depends on the type and purpose of the information:
- Active account data: For as long as the account remains active.
- Transaction records: For the period required by financial security and legal obligations.
- Communication records: For the period necessary to improve customer service quality.
- Closed account data: For the period required for fraud prevention and fulfilling legal obligations.
Once the retention period ends, data is securely deleted or anonymized so that you can no longer be identified in any way.
Special Provisions & Conditions
16 Protection of Minors
ceobd strictly follows a 21+ age policy. Our services are for individuals aged 21 or older only. No information is knowingly collected from minors.
If a minor creates an account using false information and this comes to our attention, that account and all related data will be deleted immediately.
17 Links to Third-Party Websites
ceobd's platform may sometimes contain references to third-party websites. ceobd is not responsible for the privacy policies or data practices of those external sites. You are advised to read their own privacy policies before visiting those sites.
18 International Data Transfers
ceobd works with internationally recognized technology service providers. As a result, some data may be processed on servers located outside Bangladesh. In such cases, appropriate data protection agreements are in place to ensure an equal or higher level of protection.
19 Policy Changes
ceobd reserves the right to update this privacy policy as needed. A notice will be posted on the platform for significant changes. Continued use of the platform after any changes means you have accepted the updated policy.
You are advised to review this page regularly to stay informed about the latest policy.
20 Applicable Law
This privacy policy is governed by the applicable laws of Bangladesh. Any dispute related to data protection will be resolved in a competent court in Bangladesh.
Questions About Privacy?
If you have any questions or concerns about this policy, our support team is ready to help.
Email: [email protected] | 24/7 live chat is available